Compliant Management Solutions
YOUR CUSTOMERS. YOUR BRAND. OUR PRIORITY
Recover Complaints As Quickly As They Occur
We understand that situations will arise when customers will be dissatisfied. In these situations, time is of the essence and customers must be recovered quickly.
To protect your reputation, we offer our partners a variety of “done with you” and “done for you” complaint management solutions.
As a result of our customer recovery offering, our partners can expect to improve customer retention, comply with patient/customer satisfaction standards per industry, and save the valuable time of senior leaders. Customizable consulting solutions and outsourcing available per consultation inquiry.
Complaint Management & Customer Relations Solutions
Our team of Virtual Patient Relations Coordinators, provide the following solutions to recover dissatisfied customers, and save your leadership team valuable time:
- Patient/Customer Recovery Calls
- Online Customer Review Recovery
- Compliant Investigation and Reporting
- Documentation and Leadership Reporting
